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MY STORY

Michelle Underwood

Trusted Real Estate Advisor | 10+ Years of Experience |

SRES® Designation

Buying or selling a home is one of the biggest financial and emotional decisions you’ll make, and having the right real estate professional by your side makes all the difference. With over a decade of experience in Northeast Ohio’s residential market, Michelle is known for her integrity, attention to detail, and dedication to her clients’ best interests.

She believes in clear communication, honest guidance, and a hands-on approach to real estate. Whether you're a first-time homebuyer, a growing family, or a senior looking to transition to a new living situation, Michelle is committed to making the process smooth, stress-free, and successful.

Education & Credentials

  • Hondros College – Real Estate Salesperson License (2014)

  • Mount Vernon Nazarene University – B.A. in Business Administration (2005)

  • Seniors Real Estate Specialist (SRES®) Designation (2019)

Professional Experience

  • REALTOR®, SRES® | Platinum Real Estate – Mentor, OH (2025–Present)

  • REALTOR®, SRES® | Forsythe Group at Platinum Real Estate – Mentor, OH (2021–2025)

  • REALTOR® | Forsythe Group at Keller Williams Greater Cleveland Northeast – Mentor, OH (2013–2021)

  • Office Assistant | Forsythe Real Estate Professionals at Keller Williams Greater Cleveland Northeast – Mentor, OH (2011–2013)

A lifelong resident of Lake County and current Mentor community member, Michelle values family, faith, and service. She and her husband, Jeremy, are proud parents to four wonderful children. As an active member of Willoughby Bible Church, she is involved in the women’s ministry and enjoys mentoring young women. Outside of real estate, Michelle loves running, reading, and spending quality time with her family.

"Real estate isn’t just about transactions—it’s about people. I believe in treating my clients like family, always prioritizing their needs and ensuring they feel confident in every decision. My goal is to not only find you the right home or buyer but to create a positive experience built on trust, professionalism, and genuine care."

My Numbers

Home sales in the last 5 years

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Michele Underwood was recommended to me through a friend and I am so grateful. I felt I had a more personal touch and I wasn’t just a number in a big pool. From the first initial call to the final day when Michele handed me the keys to my new condo it was such a rewarding experience. She is a first class lady, so kind and she knows the market well. She was so patient with me and explained the entire process and what was required of me to get my house ready to sell. She followed up with me constantly and returned all of my phone calls. I was never left hanging or wondering what was happening. I can’t thank her enough, she was wonderful !!!! Like hanging out with a good friend. I would recommend anyone to give her a call and I guarantee you will be glad you did. Good Luck !

Leslie C., Mentor

Cameron H., Willowick

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